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Our
Process:
 Upon your call, you will be
provided with a thorough network analysis and
subsequent consultation to discuss your requests
or concerns and how they can be resolved. As a
valued ITSS-IT customer, you
will receive 24-hour online network monitoring,
hardware and software updates, virus and spyware
removal and/or protection, access to our 24-hour
computer repair helpdesk, and many other
benefits to keep your system, as well as your
business, operating smoothly.
Network
Maintenance:
Maintenance includes
Windows updates and regular hard drive and
system health maintenance such as disc check,
defrag, and disk scan. We monitor all the normal
things that a technician would
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The approach we take to
Technology Support:
At
ITSS-IT Services and Solutions,
we take a preventative approach to network
maintenance. The way we see it, the best way to
fix a problem is to never let it arise in the
first place. Through our online network
monitoring system, we receive real-time alerts
from clients about possible issues before they
grow into problems.
ITSS delivers these
proactive maintenance services to you via our
flat rate Managed Services plans allowing you to
fully utilize proactive, not re-active,
management of your computers and servers.
Designed to reduce your costs, increase your
profits and mitigate your business risks, we
partner with you as your IT Department allowing
you to focus on running your business, not your
technology.
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 The first line of service that
we have is to remotely access and attempt to
resolve the issue over the Internet. We have
access to your entire system at all times,
allowing us to quickly identify and eradicate
any bugs, glitches, or viruses. Should a
service
tech be required, we can still
access your system remotely. Most software
issues are generally repairable through our
remote IT service. Contact
us today for computer maintenance,
network monitoring and maintenance, spyware and
virus removal, and 24-hour emergency computer
repair in Northern California.
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- Monitoring
- Network Analysis
- Network Repair and Maintenance
- Online Network Monitoring
- SharePoint
- Software Repair and Maintenance
- Scandisc
- 24/7 Emergency Helpdesk
- Windows™ Updates
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